Refund Policy

Our gels, drinks, and raw sea moss are perishable, made-fresh food — so we can’t accept returns. That said, we stand behind every jar.

If something’s wrong

If your order arrives damaged, warm, incorrect, or below the standard you expected, email [email protected] within 7 days of delivery with your order number and a photo. We’ll replace the item or refund it — whichever you prefer. Refunds go back to your original payment method through Square, typically within 5–10 business days.

Subscriptions

You can pause, skip, or cancel a subscription any time before its next billing date from your account, or by emailing us. See Subscribe & Save for how plans work.