Shipping Policy

Published August 24, 2026 updated September 23, 2026

Every order is made fresh and shipped cold from our Houston, TX kitchen. Orders ship Monday through Wednesday with a 12 PM ET cutoff — we don’t ship perishables into the weekend, so an order placed Thursday goes out the following Monday.

Rates

Shipping is calculated by the packed weight of your order — your products plus the dry ice that keeps them cold (about 5-10 lb per order, included in the price, never a separate line). Your total shipping is always capped at $45, anywhere we ship in the US — you’ll never pay more than that, no matter the size of your order or how far it travels.

Up to 15 lb packed: $15 (Upgraded Insulation, dry ice included)
15 to 40 lb packed: $30
Over 40 lb packed: $45 (our shipping cap — it never goes higher)
Outside Texas: a dry-ice and packing addition applies based on distance and order size, but your total is always capped at $45 — your exact price shows at checkout before you pay. As a guide, a refresher six-pack to the California coast ships for $45 all-in.
Houston and surrounding metro (770xx-775xx ZIP codes): flat $15 local delivery, any order size

Texas sales tax of 8.25% applies to orders, including shipping.

Transit and delivery

Most US orders arrive within 1–5 days of shipping. Gel and refreshers travel cold-packed; refrigerate them as soon as they arrive. If a shipment arrives damaged or warm, contact us within 7 days at info@yaowseamoss.net and we’ll make it right — see our refund policy.